BakerWise ("we", "us", or "our") operates the BakerWise mobile application and website (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.
1. Information We Collect
We collect the following types of information:
- Account Information: Email address, password (encrypted), and business name when you register.
- Business Data: Business details, inventory, food items, orders, customers, and invoices you create within the app.
- Payment Information: Subscription payments are processed by Stripe. We do not store your full card details — Stripe handles all payment data securely.
- Device & Usage Data: Device type, operating system, app usage statistics, and crash reports to improve the Service.
- Location Data: Approximate location used for distance calculations between your business and customers, only when you enable this feature.
2. How We Use Your Information
- To provide and maintain the Service, including order management, inventory tracking, and invoicing.
- To process subscription payments and manage your plan.
- To send you service-related notifications, alerts, and updates.
- To improve and optimize the Service based on usage and feedback.
- To comply with legal obligations.
3. Data Sharing & Third Parties
We do not sell your personal information. We share data only with:
- Stripe — for processing subscription payments securely.
- Google Maps / Geocoding services — for address and distance features.
- Cloud infrastructure providers — for hosting and data storage.
- Legal authorities — when required by law or to protect our rights.
4. Data Security
We use industry-standard security measures to protect your data, including encryption in transit and at rest. Access to your data is restricted to authorized personnel only. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time through the app's account settings.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of certain data processing.
- Export your business data.
7. Children's Privacy
The Service is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy within the app or via email.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at support@bakerwise.app or through the in-app help feature.